Privacy policy
Updated November 1, 2026.
What we collect
Identifiers and contact details: your name, email address and phone number, when you book a tour.
Your housing interest: the bedrooms you choose, your preferred move-in date and the tour time you choose.
Technical data: your IP address, browser and the pages you request, recorded by our host to run and secure the site.
Application data: the rental application asks for more, such as income and rental history, to screen your application. RealPage collects it on Brentwood Apartments’ behalf, under RealPage’s own privacy policy.
How we use it
To schedule and confirm your tour, process an application, and contact you about renting at Brentwood Apartments. We also use technical data to keep the site working and secure.
Who receives it
We disclose personal information only to the service providers listed below, which act for Brentwood Apartments and the property’s manager, Preston Communities. They may use it only to provide their service to us.
How long we keep it
We keep personal information only as long as we need it for the purpose it was collected, and longer only where the law requires a record or where it is reasonably necessary to defend our rights or property.
Children
This website is not directed or intended for children under the age of 16, and we do not knowingly collect their personal information.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | rentbrentwoodapts.com | Hosts this site and records standard request logs. | Every page |
| Knock | doorway-api.knockrentals.com | Holds available apartments and tour times, and receives tour requests. | Our server, when you view floorplans or book a tour |
| RealPage online leasing | property.onesite.realpage.com | Runs the rental application. | When you follow an Apply link |
| ActiveBuilding | liveatbrentwood.activebuilding.com | The resident portal. | When you follow the Residents link |
| YouTube | www.youtube.com | Hosts the floorplan walkthrough videos. | When you open a walkthrough video |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
Your choices
To ask what information we hold about you, correct it or have it deleted, call (980) 303-2646, or write to Brentwood Apartments, 120 Great Lakes Road, Mooresville, NC 28117.
Changes
If this policy changes, the date at the top of this page changes with it.